This document sets out the terms and conditions of the facility offered by Living Room of Satoshi.

1. General Terms

a) Availability of this document

The latest version of this document is published at www.livingroomofsatoshi.com/public/terms.html

b) Variance of Terms and Conditions

All Terms and Conditions may be varied at any time by the issuer. Your continued use of the service following any changes to the Terms and Conditions signifies that you accept and agree to the changes, and that all subsequent usage by you will be subject to the amended Terms and Conditions.

c) Expiry Date of benefits

No expiry date applies to any benefits of the normal operation of this facility.

In the case of unclaimed customer funds due to a failed transaction, a 24 month expiry date applies. If you do not make a reasonable attempt to contact us within 24 months, the funds will be forfeited. The payment date of any bill can be found at any time in the "My Bills" section of the website.

2. Payments

a) Mistaken and Unauthorised transactions

All payments are final.

If a mistaken or unauthorised transaction occurs, you will need to contact the biller (or payee) directly to recover the funds. While we will assist to try to recover funds that have been transferred by mistake, we accept no liability for mistaken or unauthorised payments.

b) Under payments and over payments

If you initiate a payment of cryptocurrency different to the exact cost of the bill, your bill payment may not complete. After a failed payment you will be instructed to contact support and may be required to re-submit payment for the correct amount in order to complete the bill payment at the updated cryptocurrency exchange rate.

3. Refunds

a) Refunds issued in AUD

Any refunds issued will be made in AUD to your nominated Australian bank account.

b) Refunds to email or cryptocurrency address owner

Refunds can be made to:

  1. the owner of the email address originally supplied in the bill payment
  2. the owner of the sending cryptocurrency address. Proof of ownership of the sending cryptocurrency address is required, e.g. by providing a cryptographically signed message from the cryptocurrency address proving ownership.

4. Customer Credit

a) Limit of $500,000 per transaction for BPAY

BPAY Transactions are limited to a maximum of $500,000 each. You may pay up to $1,000,000 of bills per day.

b) Limit of $500,000 per bank transfer transaction.

Transactions to a bank account are limited to a maximum of $500,000 each. You may pay up to $1,000,000 of bank transfers per day.

c) Expiry Date of failed transactions

If a bill payment fails for any reason, a 24 month expiry date to those funds applies. If you do not make a reasonable attempt to contact us within 24 months, the funds will be forfeited. The payment date of any bill can be found at any time in the "My Bills" section of the website or mobile app.

d) Viewing transactions

At any time, you can refer to the "My Account" section of the website to see the record of all your transactions.

5. Fees and Charges

a) No fees or charges

There are no fees or charges for using this facility. Living Room of Satoshi makes money from currency spread.

b) Variance of fees or charges

Fees and charges are subject to change during the life of this facility. If fees or charges change, information about changes to fees and charges will be displayed on our website.

6. Rewards

Returns

To help you choose a reward, the specific reward details are listed for each reward at livingroomofsatoshi.com/rewards

Please choose your reward carefully. Once you have redeemed points for your reward it cannot be exchanged, cancelled or refunded for any reason except where that reason is covered by a consumer guarantee in the Australian Consumer Law (for instance, where the reward is faulty or not as described).

Changes

We reserve the right to make any changes at any time to the range of available rewards, the number of points required for a reward and the terms and conditions applicable to rewards, irrespective of the effect on members' points without prior notice and at our absolute discretion.

Delivery

Where applicable, rewards will be posted or delivered to the postal address or email address at the time of redeeming. If posted, rewards will be sent by ordinary mail to Australian addresses only.

Delivery Time

We will endeavour to deliver rewards within the stated time frame, but this may not always be possible. You must contact us as soon as possible if you do not receive your reward or reward letter within the specified delivery time. Merchandise rewards should be received within 4 weeks of being requested. If your reward is not received within this time frame, please contact us at support@livingroomofsatoshi.com

Claims for non-delivery

To assist us to manage your claim, you must make any claim for non-delivery within two months of requesting the reward. A claim for damage must be made within 7 days of delivery. Without limiting our general exclusion of liability under our Terms and Conditions, or any applicable consumer guarantee under the Australian Consumer Law, any liability in relation to a non-delivery or damage during delivery is excluded, to the extent permitted by law, if you do not make a claim within the required period.

Availability

All merchandise rewards are subject to availability. Where there is a stock shortage or delay, we may substitute a product of equal or greater value.

Cash Rewards

Cash rewards are only available to Australian bank accounts. You must ensure that the account details entered at the time of claim are correct.